Crucial Dialogue at Critical Moments - House of Fraser Half Day in House training session -
May 2008:
'It was useful, entertaining, unique and pacey!'
HR Advisor, House of Fraser Stores
Crucial Dialogue at Critical Moments presentation CIPD - March 2008:
'This programme should be mandatory for all managers'
Sheena McLullich
HR Director, Complinet Ltd.
Thank you so much for the last six weeks of 'Lifestyle Management Course'.
It has been more than valuable and I've already used a lot of the concepts with two of my staff who have been under pressure!
Maggie Moetsabi
Trinity Training and Development Consultancy,
Guernsey, Channel Islands
The Carole Spiers Group Trauma Support course gave an insight into some of the terrible events which can befall any individual or
organisation. However, the course was delivered in a compassionate and personal style which ensured that the key messages were
transferred to all participants through an easy to use model and process.
Their wealth of experience provided greater depth to a subject which we have been fortunate not to experience first hand.
Dave Richardson
Training & Development Officer,
Moore Stephens
Carole delivered an insightful presentation for a women's networking event run in our UK-Sub-Division. The topic was
'How to be successful at managing your stress' - relating to both home and work. Each participant was able to walk away with some
immediate actions points. As one delegate put it 'the session provided us with valuable lessons'.
Stefanie Pieper
T & TS Programme Management,
Accenture
Brinks Limited have been associated with the Carole Spiers Group in a professional capacity for a number of years. The nature of our business, Security and Transport, means that from time to time our employees are subject to armed attack often leading to psychological problems.
Carole Spiers Group has provided counselling services throughout for affected employees. Their services have always been to the highest standards, providing prompt, accurate support, information and assistance in return to work strategies for our employees.
Brinks would have no hesitation in recommending their services to any prospective client.
Margaret McCloskey
Personnel Manager,
Brinks Ltd
Recent testimonials from public and in-house training programmes
Carole's dynamic presentation style with real life examples made the session invaluable. I enjoyed it and learnt a great deal from the presentationPeter Day
Area Manager, WH Smith Ltd.
Enjoyed the pace of the trainer. He adapted to the needs of the group but kept focussed on topic - Tina Phelan
Worked well with work-specific situations, fully empathised with group structure - Chris Lambert
I would recommend Gerry Jackson to any organisation wanting this type of training.
Jabina Tariq-Kureshi
In house Anger Management training,
Groundwork
Excellent facilitator and communicator
Stella Carter - London Underground Ltd
Anger management public training course
Very good in having interactive relationships within the group and keeping the presentation and role plays very interesting.
Kevin Dalgarno - Noble Drilling
Anger Management public training course
Excellent course. I learnt much more than I expected
Dana James - Maritime Coastguard Agency
Bullying in the workplace public training course
Roger Mead gave an excellent presentation. He is highly knowledgeable and experienced. A tutor who you could relate to.
A Bowes - Thames Power
In-house stress management training programme
I feel that the programme met all my expectations and more. I left feeling confident to use the counselling skills and feel that
these skills will improve also our company communications between staff and managers. Thank you so much.
Dawn Ridler - Airtex Products Ltd
Occupational Health Adviser,
Public Developing Workplace Counselling skills course

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